Information You Provide to Us
Other Information We Receive and Store
When you visit our Website, we may store "cookies," which are strings of code, on your computer. We may also use electronic images known as Web beacons. With those cookies, we are aware of and collect information concerning when you visit our Website, your browser type and version, your operating system and platform and other similar information. You may turn off all cookies that have been placed on your computer by following the instructions on your browser on how to block cookies that have been placed on your computer. However, if you block our cookies, it may be more difficult to use our Website.
Tracking Emails to Our Customers & Registered Service Providers
When we send group emails to a selected group such as an email containing a newsletter, we sometimes track who opened the emails and who went so far as to click on any of the hyperlinks. We do this to measure the performance of our Email Campaigns and to improve our response to specific groups’ interest.
Information from Other Sources
We may obtain additional information about you by using your email address, or other information, to directly or through one or more services, search over the Internet, or elsewhere. We may, by this type of search, obtain information that appears to be related to a particular email address or other information, such as a name, age and participation in social media websites that relates to a particular email address.
Use and Disclosure of Your Personal Information
Safeguarding Your Personal Information
The electronic form of your personal information is stored on our servers and access to this server is protected by password, propriety software, firewalls, lock and key and other security measures. Password protected access levels and user privileges limit access to your electronically stored personal information. This means that a user will only have access to your personal information that is necessary to carry out their work. Hard copy records are shredded and disposed of by secure means.
Notice of Breach of Security
We will notify you, as soon as possible, if a breach in security results in an unauthorized intrusion into our system that materially affects you and will subsequently report the corrective action taken in response to the intrusion.
Contents of Emails are Not Secure
When you send an email to us, it travels from server to server as it crosses the Internet. Along the way, server administrators can read what you send. The Email protocol was not built to pass on confidential information. Do not send anything in an email that you would not want to become public knowledge. If you have confidential information to send, send it by mail or by an encrypted file. Do not use our Website or email to send it to us.
Notification of Changes
Accuracy of Data and Your Rights to Make Changes
We do our best to keep your details accurate and up-to-date. To do this, it is necessary for you to provide us with timely information we require in accomplishing this. If your data changes, then you are responsible for notifying us of those changes so that we can keep your records up-to-date. We retain the data about you only so long as reasonably required to meet the purposes for which we have the right to use the information. In this regard, we may indefinitely keep some data relating to circumstances such as when services were made to you, complaints made by you or about you, your follow-up feedback and similar information about any investigation we carried out as a result of a service or services to you. We will give you access to any of your personal Information that we hold about you within thirty days of any request you make for such information. We may charge for providing this information to you, as or if permitted by applicable law. We may, from time to time, send marketing information to you which may include special offers, discounts vouchers, information about new products and so on. If you do not wish to receive this information please contact us and advise us and we will remove you from our mailing list.
We Safe Guard Your Personal Information
We do not sell or lend or trade your personal information to third parties other than our franchisees. We do not provide your personal information to third parties so that those third parties can directly market their goods or services to you without your consent. We may occasionally send you information on behalf of another person or company that we think may be of interest to you. Should this be the case, we will send the information to you, not the other person or company. You may remove yourself from our mailing list at any time by contacting us and requesting to be removed. We sometimes employ marketing companies or computer programmers to carry out work for us and they may have access to your personal information. They are only permitted to use your personal information for the purpose of carrying out the work that we have contracted them to do and for no other purpose. They are not permitted to retain any records of your personal information.
We reserve our Rights.
We reserve the right to disclose or use information as permitted by the Privacy Act in circumstances other than those set out in this privacy statement.
Our Contact details
31 Link Rd,
Phone 07 3207 7799 or Email
Or, you can use our Contact Form on our Website to email us.